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1. Is there a waiting period before I can report someone missing?

No. You may make a missing person report whenever you realize that someone is missing. Entry into the National Crime Information Center (NCIC) is regulated.

2. Can I make a report anytime of the day or do I need an appointment?

The police department will respond 24/7 to any requests for police service.

3. Can I make a police report over the phone or does a police officer have to come to my home?

Unless an extreme circumstance exists a report should be made to an officer in person. Cases will be looked at on a case-by-case basis.

4. If someone has abandoned a vehicle on my property or parking lot can the police tow it away?

Unless a vehicle is evidence in a crime, the Police Department can only impound cars that have been abandoned on public property. you may call a wrecker service of your choice to tow the car away.

5. How can I find out if someone is in jail, when someone can be visited, or any other information about inmates?

The Powder Springs Police Department does not operate the jail. We house our prisoner's at Smyrna Police department. For information, call the Smyrna Jail @  770-434-9481.

6. I do not have transportation and I have somewhere to go. Can the police give me a ride?

No. Police officers do not provide rides.

7. I need to get a message to someone who does not have a phone. Can the police department go to the person's house and deliver the message.

The police department will only deliver emergency or death messages.

8. My family and I are going on vacation. Can the police keep an eye on our home while we are gone?

You can request a zone patrol by submitting a residential check form on-line under Services. While the department does not have the manpower to watch 24 hours a day, officers to the zone will be assigned to check your property as their call loads permit. 

9. We have a problem with speeders and other traffic violators in our neighborhood. What can I do about it?

Call the Police Department at 770-943-1616.  

10. Can I report a drunk driver from my cell phone?

Yes. Calls to 911 are free. Do not try to stop the offender or place yourself in danger. When you call, you will be asked a description of the car, location, and direction of travel.

11. Why do the dispatchers ask so many questions when I call?

Dispatchers are trained to try to get as much information as possible to determine the nature of the call and its seriousness. By doing so, they are able to dispatch the number and type of public safety personnel needed.