Households that registered with FEMA can ask questions about the status of their case and update changes by calling 800-621-FEMA(3362), TTY 800-462-7585. Information is also available at www.DistasterAssistance.gov. Also, individuals and businesses can contact SBA Customer Service Center at 800-659-2955 or TTY 800-877-8339 or send an email to . For information on how to purchase flood insurance or on ICC coverage, call the National Flood Insurance Program at 888-435-6637 or go to www.floodsmart.gov. 

FEMA Information Flyer (english)         FEMA Information Flyer (spanish)

GEMA News Release-Track Claims    GEMA News Release-Insurance and ICC Coverage

Sweetwater Valley C.A.M.P. has been designated as a central location for flood assistance.  Starting Monday, October 5, flood victims can visit to speak with a case manager. Some of the agencies involved include Sweetwater Valley C.A.M.P., the Center for Family Resources, MUST Ministries and the Salvation Army. Resources that can be provided will include financial assistance, temporary housing assistance, food, clothing, diapers, hygeine items, school supplies and water. Sweetwater Valley CAMP website www.svcamp.org.

Location: 6289 Veterans Memorial Highway, Austell, GA 30168 [MAP]
Hours: Monday through Saturday, 9:00A to 1:00P
Printable Flyer: Sweetwater Valley Camp Flyer

Permits are required to perform any flood damage repair work on your home.  Stop by or call the Community Development Department to discuss permitting.

                        Community Development Department
                        4488 Pineview Drive, Powder Springs, GA 30127
                        770-943-8001 - exts. 361 or 356

DON’T BE A VICTIM OF UNLICENSED CONTRACTORS
Anyone hired to perform construction repair work must be licensed by the State of Georgia. To verify that an individual is licensed visit the State of Georgia, Secretary of State website at https://secure.sos.state.ga.us/myverification/ or call the City of Powder Springs Permits & Licenses Division at 770-943-8001 ext. 363.

Debris removal will be handled through the City of Powder Springs Public Works Department. Contact the Public Works Department at 770-943-8010 for answers to your questions about debris removal.

To help prevent mold remove all wet carpet and carpet padding as soon as possible, open windows to circulate air or use a dehumidifier. For information relating to mold visit the Environmental Protection Agency Website at http://www.epa.gov/iaq/flood/index.html .

The Centers for Disease Control website has very useful information about reentering your flooded home. CDC website http://www.bt.cdc.gov/disasters/mold/reenter.asp.